Privacy Policy
Last updated: 13 May 2026
1. Who We Are
SwapSlot Ltd is the data controller for personal data collected through swapslot.co.uk. This policy explains how we collect and use your data in accordance with UK GDPR and the Data Protection Act 2018.
Contact: hello@swapslot.co.uk
2. Data We Collect
| Data | Purpose | Lawful Basis |
|---|---|---|
| Email address | Account authentication, notifications | Contract |
| Full name | Identity within matched swaps | Contract |
| Phone number | OTP verification, SMS notifications | Contract |
| Postcode | Proximity matching to nearby test centres | Contract |
| Test listing data (centre, date, type) | Core matching service | Contract |
| Usage analytics (PostHog) | Service improvement | Consent |
3. Retention Periods
- Active account data: retained while your account is active.
- Data after account deletion request: deleted within 30 days of the request.
- Match and trust event records: deleted with your account.
- Analytics data (PostHog): retained per PostHog's default policy (up to 7 years); you may opt out via cookie settings.
4. Who We Share Data With
- Supabase — database and authentication (EU data residency).
- Resend — transactional email delivery.
- Twilio — SMS delivery and phone verification.
- PostHog — analytics (only with your consent).
- Vercel — hosting (EU/US edge).
We do not sell your data to any third party.
5. Your Rights
- Access — request a copy of your personal data.
- Rectification — correct inaccurate data via your profile page.
- Erasure — request deletion of all your data via the account deletion page.
- Restriction — ask us to pause processing your data.
- Portability — request your data in a machine-readable format.
- Objection — object to processing based on legitimate interests.
- Withdraw consent — change analytics preferences at any time via our cookie settings.
To exercise any right, contact us at hello@swapslot.co.uk. We will respond within 30 days. You also have the right to complain to the ICO (ico.org.uk).
6. Cookies
We use essential cookies for authentication and optional analytics cookies (PostHog). See our Cookie Policy for full details. You can manage your preferences via the cookie banner on your first visit.
7. Changes to This Policy
We will notify registered users by email of material changes. Continued use of SwapSlot after changes are posted constitutes acceptance.